Do i have to return sky box. About Sky Community Offers.

Do i have to return sky box I have received the return box for equipment but the enclosed letter listing the equipment to return ONLY asks for the Sky Q box to be returned. Pretend guitar aficionado . Jun 16, 2023 · Re1 - I understand as soon as possible to prevent being charged the fee. If they do agree you’ll have to pay the rest of your discounted term in one payment. Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail: 43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. Many thanks @Yuliia_08 . can I use the Sky Q box for Freesat ? Asking as It works @Katie234 . Post 1 of 2 299 Views. Unbelievably 3 days later DPD have returned my old box back to me instead of sending to Sky. Options. New Sky Box. I know I have return to the box. If something isn't working correctly, use the Sky Help manuals to troubleshoot the issue. Unless you have a hybrid LNB on your dish you'll need to change this in order to get Freesat. Its around £115 for the box as a non return charge if you don't return it. How can I return sky Q box and broadband package with no address and no package to put them in to send them back . Sky usually sends packaging out near the end of the cancellation notice period if you have cancelled of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail: Will I need to return my sky HD box and the remote control? I have tried calling sky but haven't been able to stay on hold long enough. The Q box and mini box were not requested and packaging was only sent for the hub return. So i have had a text to return my old equipment. Note:~ If you’ve switched from Sky Q to Sky Glass the packaging is usually sent out after 31 days in case you change your mind about Glass. Would you be able to send a box so I can get it back to you. If you are billed via Sky for Disney+ and Netflix they will be cancelled when you cancel your Sky TV subscription so you'll have to set up payment details and pay them directly . Could work - but you would need to return the box anyways unless you pay to incur the fee so How can I return mini box sky q as sold second to. Post 1 of 2 So want rid of Sky Q and to move onto Freesat. 168. Answered: I have received the packaging to return my SkyQ box but the instructions are not very clear. Any help would be appreciated. Watch Cinema Sports Kids discovery+ What to watch Close Watch menu TV Stream Glass Sky Q TV & Broadband Close TV menu Glass Glass Tech @ScottThompson If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub and 31 days for Sky Q box(es)], to the address that the subscription was registered at. 3. The t&cs say that sky will send a box and return label. Sky Community; Discussions; Return sky box after receiving sky glass ‎28 Jun 2023 09:46 AM - last edited: ‎28 Jun 2023 09:46 AM. 2E . Sky sent me a sky multi room box but I don't have any tv in bedrooms so to me it's pointless need to return the sky multi room box back Report post Post 3 of 6 When do Sky usually send out the box for me to do this it. When do Sky usually send out the box for me to do this it. I don't have the original packaging to send back. what do I do? I don't want to be charged extra . The process for returning the Sky Box, cables, Sky WiFi Router, Booster, etc, if you have cancelled your Sky TV or Broadband service. TIA I Dec 17, 2023 · I changed supplier 3 weeks ago and have now been asked to return my sky equipment that I no longer have as I wasn't aware that it had to be sent back. I received a returns box which states to return the Sky Q and mini boxes. If you do this make sure you press the Sky router WPS button and not the router reset button. Providing you’ve swapped to Sky Stream successfully Sky usually send out the returns packaging near the end of a cancellation period, [31 days for Sky Q], to the Oct 6, 2023 · wrote: I moved house and had a new Sky Q box installed and the engineer took away my old Sky Q box. Jun 5, 2023 · Answered: I want to return a Sky Q box and two mini boxes because I am changing over to Sky broadband streaming boxes in two days time. If you were I have just received my box to return Sky Q boxes etc. Can I have some labels please so I can return thankyou. however there are no prepaid returns labels with it. Post 1 of 9 Answered: Hello, i have a main sky q box in the living room and a smaller mini box in the conservatory, but which box do i send back to sky, About Sky Community Offers. When I returned Sky equipment my broadband router went to the Bermuda Park, Nuneaton address and the Sky Q box went to Unipart Logistics. They have threatened me with a bill of £115 if I don't but they give no indication or help on how to send it back. If you don't return both boxes, you'll be charged a non-return fee by Sky (and you still won't have the Feb 23, 2023 · Sky Stream pucks ordered after 23 February 2023 are Sky owned Note: Once your Multiroom service has been removed you’ll have seven days to return your Sky equipment to us. Network Reset found in mini Home - Settings - Setup - Network. Post 2 of 3 762 Views. @Katie234 . If you’ve successfully cancelled Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub and 31 days for Sky Q box (es)], to When you come to sending it off you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail: How do I return my Sky equipment? The process for returning the Sky Box, cables, Sky WiFi Router, Booster, etc, if you have cancelled your Sky TV or Broadband If you've cancelled your Sky TV or Multiroom service, then any Sky TV equipment you have (Sky Box, etc) will also need to be returned. Reply. Do sky actually require them or just the box? I don't actually have the original sky plug for some reason - not sure if this is an issue they would cha As you own the Sky+ box there is actually no need to return it as you are not forced to. My original router was issuing addresses in the 192. Jan 26, 2024 · We have upgraded to fibre so it is return in g our old kit but we haven't been sent any returns details @Ed78 are you talking about your router that needs returning if so what router do you currently have, if Sky have sent you a new router then the box that the new router came in will be the return packaging that you use it was with mine and Apr 10, 2023 · Sky says that if you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from them when you first signed up with them. 4 x sky mobile sims. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. Do i still need to do this, and if so is there a way of reminding Sky to send out the packaging without me trying to get through Sky Stream pucks ordered after 23 February 2023 are Sky owned i have been asked to return my sky mini box after upgrading but still have multiroom what should i do wrote: wrote: Also you should get sent a text/email from Sky when they have dispatched the returns packaging. 0 Likes View answer in the context of this discussion. I've had the broadband for quite some time definitely since some time in 2020 at least, and have the Sky Q hub (flat horizontal router). Reboot the mini as above. Post 1 of 2 If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. Make sure you keep your proof of postage when you do return them because Unipart, the A. SKY TV customers have been reminded that they will be fined if they don’t return the broadcasting equipment in their home. I can't see why and why should they claim that the box is still Sky TV property when we bought it outright and it is the old My Sky box so what use is it to Sky TV anyhow? Answered: I got sky glass and I need to return sky q box and remote. rock on! View this Answer within the discussion • The Tuners in the sky box • The input sockets on the Sky box • The plugs on the cables • The cables themselves • The Sockets on the dishes LNB • The dishes LNB has gone faulty for the connections the box is using • You have plugged your Sky+ box into a dish that is only compatible with Sky Q I cancelled all of my subscriptions in January 24. Sep 1, 2023 · Be aware that the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. Sky said they would send me a returns package but surprise surprise nothing turned up. Failure to do so can result in charges ranging from £35 right up to £135. Bis As @TimmyBGood has advised if you had any sky q equipment as part of your contract this was on loan to you and must be returned on cancellation of any sky q subscription,failure to do this will result in a non returned equipment fee,if on the other hand you had any sky hd equipment this belonged to you and you could recycle as you wish. Customers who fail to give their old TV box, remotes or broadband ro @Zeynep24 . This was several weeks ago and nothing has arrived. Could work - but you would need to return the box anyways unless you pay to incur the fee so Apr 8, 2024 · If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband] [31 days for Sky Q]. I want to return old sky box and broadband but do not have tracking ID. You are about to charge me for not returning the equipement. Oct 28, 2024 · As long as you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [31 days for Sky Q] for any loaned equipment they are expecting back. Hi, I returned my Sky equipement on 24/11 and have the reciept. Peter. Also, take a photo of the returns label with the tracking number so you can see when it arrives at the returns depot. Watch Cinema Sports Kids discovery+ What to watch Close Watch menu TV Stream Glass Sky Q TV & Broadband Close TV menu Glass Glass Tech Hi @Pasty . Iplayer is subscription free so just sign in on a suitable device. On first setup, I had to hard reset the device twice in order for it to boot properly. There for different addresses. Anyone know who I should contact or what I should do? I don't want to be charged. I have confirmation this has been done via postal receipt and SKY email. I can't see why and why should they claim that the box is still Sky TV property when we bought it outright and it is the old My Sky box so what use is it to Sky TV anyhow? I would appreciate any thoughts! Thanks! 21st June 2015, 07:05 PM #2. Sky Community; Discussions; News; Tips; About; Return of Sky Box ‎19 Dec 2023 11:42 AM. Using the HDMI cable provided by Sky, you can connect the HDMI port on your TV to the new Sky Box. I need a. Jan 11, 2025 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The oive chat is not working, I dont want to speak on the phone, struggling to do the label via post office and its ahrd all this to deal with the pressure . Th May 5, 2022 · I need to return m sky Q broadband hub but I have no labels to stick on box to send back. Jan 26, 2021 · Sky seem to have hidden this, if you need to send your equipment back to Sky and they won't send you a label, you can do it here: In terms of not wanting people returning the equipment, they wouldn't give me the link or cancel or send me a box to return as I am in contract and I couldn't find the link, no big conspiracy it just seemed odd. please can someone tell me how to Answered: I got sky glass and I need to return sky q box and remote. I have 11 months remaining and want to return my device to sky. Who do I send my proof. I know you have to return the box. Post 1 of 4 273 Views. Hello, I had to return my sky q box and had a replacement delivered, I stupidly put in the satellite cables, what cables should I buy I am confused, is it male to female, male to male, I rang sky and they cut me off. I contacted Sky the following day to try and cancel but was informed the equipment was wi Nov 26, 2023 · I've cancelled both my Sky TV (Q) and broadband with Sky. All Sky TV equipment listed below needs to be returned when you disconnect your account or after removing a Multiroom box. Hello, I've upgraded to sky glass from sky +, what am I supposed to return? I know with sky q they ask for the box back, but with + they've not sent anything/asked for anything? I have a 36 month contract with sky mobile. Post 1 of So, if you don’t want to pay for broadcast satellite TV, but want to keep the Sky box, you’ll first want to go into “Services -> Options -> Favourites” to set just the free channels as favourites. But i have not received any box or return label todate. Or stupid question, do i use the box the new equipment has come with and the return label?? I assumed that this was for returning the new e Cancelled sky. Do I need to send them back to Sky, they haven't requested I do, or Close the navigation menu Sign in Help; Sky Broadband; Sky Broadband equipment; Something else Feb 23, 2023 · Information about what happens if you don't return a Sky Stream puck that we loaned to you as part of your subscription. I keep getting threating text's with regards to return asap, if not i will be charged. Re2 - No not as I understand as the card is deactivated when the new one is activated - never tested it with old recordings but that does need to check if you are able to "record/watch" so would assume no. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Nov 6, 2023 · @Steve1938 If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub and 31 days for Sky Q box(es)], to the address that the subscription was registered at. Refund of Account Balance. Mar 28, 2023 · @steensky5 unless you acquired a Mini box after 23 February this year, they're always loaned to you and must be returned to Sky at their request, I'm afraid. Feb 3, 2024 · You should log out of all the different apps you may have used - each one may be slightly different of how to do this, although it usually means navigating within the apps to the settings tab. (1) We replaced the Hdmi cable at some point. Find out more @Gwills1 wrote: I have had two Sky mini boxes for several years but no longer need the second one. I'm concerned that I'm going to be fined for not returning the Mini Box even though I don't actually have one. 83616 Views • 24/10/2024 • Knowledge What Sky TV equipment do I need to return to Sky? Hi I have to return my old sky broadband box and don't know how to do this and where to send it to, when I received my new box I never got sent and forwarded information . And it won't cost as much as Sky's signature package. Post 1 Sky Mini box return, or do I have to supply my own. Post 1 of 2 503 Views. Please advise way forward. Re1 - I understand as soon as possible to prevent being charged the fee. Will it be before the 11th or after. I can't answer that question but it might be easier if you use whatever box you have or can get as this link will help you to print the return label and return it via Royal Mail: The advisor told me I would have to return my HD box and that they will send out packaging for this. Do these come separately? Before you remove Multiroom (additional Sky Box) you'll need to have subscribed to the service for a minimum of one month. Hi just looking for some guidance on what I should be returning as I'm leaving sky. If I pay the fee and keep the box. Aug 11, 2023 · Hi just looking for some guidance on what I should be returning as I'm leaving sky. Post 1 of 4 243 Views. What do I do in this scenario? I don't believe equipment should be a subscription and happy to pay the amount for loss of equipment even though the subscription paid up till now should have covered the equipment. Then you use the blue button on your @skywehyn . Absolutely not. I have no idea how to do this. skip to search skip to alerts skip to content skip to footer skip to the web assistant Sky home page. Find out more. Part of me thinks Sky moving to a 'loan' model is to tackle the heavy discounting strategy they have ended up I have tried in vain to identify how to send a sky Q mini box back but it is impossible. Contact us by email or phone us on 09 525 5555 if you have any questions or need to arrange a pre-paid equipment return bag. 0 Dec 13, 2022 · The 1 TB UHD box is standard now, and you have to request the 2 TB box, as far as I’m aware. On each unsuccessful attempt, the installation would freeze whilst down May 18, 2023 · I have old boxes that were mine, plus my In-Laws boxes, which need disposing of. The addresses are different. So want rid of Sky Q and to move onto Freesat. Post 1 of 5 122 Views. Feb 22, 2017 · like others have switched from sky due to price increase, on the back of my letter it has" for info on how to return sky equipment go to sky dot com returns. I understand that Sky guarantee whole home WiFi, so how do I go about ensuring this if I return the mini boxes? I desperately don't want to become embroiled in another My Sky Q contract finishes on 11 September. Here's what you need to return if you've disconnected your Sky account or removed the Multiroom service. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that If you've changed your mind, you can return your Sky Glass for free if you let us know within 31 days of delivery. As long as you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [31 days for Sky Q] for any loaned equipment they are expecting back. If you did and it didn't arrive within. Feb 5, 2024 · If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband] [31 days for Sky Q]. If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband] [31 days for Sky Q]. A pre-paid return bag will automatically be sent to you. This post describes how Sky's return policy works and how you may Note: If you paid an installation/joining fee of $599 for a My Sky Box, the equipment still remains the property of Sky and will need to be returned should you disconnect your service. Do i still need to do this, and if so is there a way of reminding Sky to send o I moved house and had a new Sky Q box installed and the engineer took away my old Sky Q box. Sky mini box no longer needed,sky customer service promise to send some bags to return but still no luck. Post 2 of 6 571 Views. @HopeDickens . Post 1 of 2 118 Views. wrote: One more time and it goes to a charity shop A charity shop won't take it as a) it'd be handling stolen property and b) it wouldn't work. Will I need to return my current Sky Box? Yes. This messed up my network which I have now rectified. Is this correct? Answered View answer in the context of this discussion. Mar 4, 2024 · I have cancelled my sky as I am out of contract , they have sent me a box to return this . After trialing out the Stream puck for the last few weeks, I am throughly underwhelmed. I had Sky Q, Internet and a Mini box. Follow these simple steps to perform a Hard Reset on your Sky Stream box. Whenever you do return hardware to Sky it is essential that you note down your Sky account number and put it inside the packaging along with your name and address so that they know where it's come from. You need to cancel your subscription. Sometimes your Sky Stream box can lock up or simply refuse to do anything. Contact us by email or phone us on 09 525 5555 Do I need to return a Sky+ box if I cancel my TV package? ‎02 May 2023 12:06 PM. Thanks! Answered View answer in the context of this discussion. Hiya I am returning a Sky mini box, does anybody know if they send out addressed packaging for returns Report post. If you are looking for adding/removing Sky TV channels or packages from your Sky TV subscription, head over to How do I make changes to my Sky TV subscription. Nov 11, 2024 · I have recently switched from SKY and have been asked to return the WiFi hub. * range so I gave the Sky router the address 192. Report post. Does that match what you're trying to return? Take a photo of each of the labels before you send the packages - just so you have a record of the tracking number in case they disappear into the abyss of Sky If you can, we strongly recommend that you connect your Sky Q box and any Sky Q Mini boxes using Ethernet cables rather than using Wi-Fi. Do I need to remove the batteries from the About Sky Community Offers As soon as I unplug one, I have zero WiFi in half the house. Find out how you can return or recycle Sky equipment. I am not sure which of the international channels are FTA rather than needing a full subscription Hello, I've upgraded to sky glass from sky +, what am I supposed to return? I know with sky q they ask for the box back, but with + they've not sent anything/asked for anything? Do I return to unitary ski returns or sky returns? They have supplied a label for both. A week later I've received a package to return my old Sky Q box but obviously I don't have it any more. Is this correct? The only boxes that remain the property of Sky and have to be returned are Sky Q boxes. If you’ve moved to Sky Glass or Stream any Sky Q packaging is sent out a bit later in case you change I have received the packaging to return my SkyQ box but the instructions are not very clear. I am not sure which of the international channels are FTA rather than needing a full subscription My Sky Q contract finishes on 11 September. I need a returns bag. Recently purchased another Sky Mini box to add to my set up without realising that my main Sky Q box only allows for one extra mini box to be added. after waiting eons to get live chat the box then tells me that i have to phone up as i was leaving sky. wrote: Hello- I have a question? Which label goes on what box? I have two labels for my returns, and I have two labels- but the labels have two differant return address's on them? So which one goes where? When I returned Sky equipment my broadband router went to the Bermuda Park, Nuneaton addres @Carole. Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub and 31 days for Sky Q box(es Sky have requested the return of my Sky Q 1 TB Box (which I do have) but also a Sky Q Mini Box? I never received this peice of equipment and it has never been installed by a Sky engineer. Which label goes on which item of equipment ? My local post office won't accept it if I pack both lots of equipment into 1 of the 2 supplied boxes. If you’re leaving Sky Q, changing your subscription, or need a new box, you’ll need to return the equipment you loaned from us when you first joined Sky Q. They've sent 2 boxes to return sky box and Wi-Fi hub. downloading of Sky’s ‘on-demand’ content will generally be faster and more reliable via Ethernet to I got a box from sky to return my router but when I got to post office they said I need a barcode. If you’re cancelling Sky Q totally don’t forget to keep you proof of posting indefinitely when you return the box(es Nov 22, 2023 · I bought sky glass a few months ago and need it return sky Q box but the sky returns delivery box has not arrived yet. I've got the return labels but they are both different addresses , it doesn't tell you which address is for sky box and which address label is for router Hi @debbie+dance I gave you the link so you can get new labels to confirm the correct return addresses Hello, I need to return my sky box but the box doesn't look like it fits the remote and cables in but I have been asked on letter to return these. Please return your existing Sky Box using the return courier bag provided with your new Hi, I have cancelled my sky subscription (sky wifi, sky q and mini boxes). 2 Likes View answer in the context of this I have received a new Sky Q box and at the same time DPD collected my old box. I was advised I would have to return the Sky Q box etc and would receive the necessary packaging and instructions to do so. [14 days for a I have recently switched to Sky Stream. however there is a £100 non return fee if you dont return it. (Amber led) note: some features may take up to 5 minutes to return. Anyone know who I should contact or what I But that's the thing isn't it. What you paid was a setup fee, not a purchase price. The new Sky Box works on all TVs, so you won't need to upgrade to a new smart TV to enjoy it. Looked on my sky app but there are no links and don't know what to do! Please help thanks I want to return a Sky Q box and two mini boxes because I am changing over to Sky broadband streaming boxes in two days time. Please what should I do. The equipment I have is a sky q box 2 mini boxes, router and a booster. 1 Like View answer in the context of this discussion. The connectors on the leads are Male to Male using 'F plug connectors' - You usually find them online as 'Satellite extension leads but note some are correct with M-M connectors and a F-F adapter - some may be Male-Female so do check. Jul 30, 2023 · How can I return sky Q box and broadband package back if I don't have the address and no package to ‎30 Jul 2023 04:16 PM. But make sure you add a note inside with your account number and a list of equipment you’ve included, and also make sure you get and keep proof of posting when sending this off. I've had the broadband for quite some time definitely since some time in 2020 at least, and Find out how to return any Sky Stream pucks. I have tried in vain to identify how to send a sky Q mini box back but it is impossible. Sky Pod. I can't answer that question but it might be easier if you use whatever box you have or can get as this link will help you to print the return label and return it via Royal Mail: SKY have started to do a subscription called Essentials which is basically SKy Q box but just for the FTA (free to Air) channels (aka Freesat) that use the Satellites at 28. I want to return my old sky box and router but do not have tracking ID etc ‎31 Oct 2023 12:53 PM. I have received and returned the Mini box, but when I call about the return package for the Sky Q, Booster and Modem, I am told that they have sent Basically I tried cancelling with Sky to reduce my out going bills at the time, and had my Sky Q box for over 2 years at the time so knew the contract was over, but during the cancellation process the woman said they will require me to send the Q box back or pay for the box, which I wasen't happy to do as I have kept other boxes in the past Hi @94 if you have separate subscriptions just sign into the apps on your smart tv or suitable device. The terms and conditions you agreed to explain. Post 1 of 16 23,648 Views. However shortly after I received notification that SKY were still waiting for returns. If you've had the box for longer than a month, email us with the following: The smartcard number of the box you'd like to Hi - I have left Sky and need to return my equipment. Subscriber of Tata Play Limited (formerly known as Tata Sky Limited) (‘Company’) will be eligible to receive a refund of the Account Balance (‘Refund’) as per the terms provided in this Refund Policy. Which one is it. 129 Set up the allowed wireless MAC adddresses on the Sky router. Sky Community; This link explains about how to receive an We have bought the first My Sky Box from Sky TV for $ 599 approx 9 years ago. Post 1 of We want to cancel Sky contract but we were told that we have to return the My Sky box. Any ideas Jan 29, 2024 · Following a home move I returned all the old Sky equipment, I have now received an email from you asking for the return of the Sky Q ZTB UHD, which I have found. I have now found out that the is a monthly charge of £5. Is there any way I check that Sky have received the Q box, thereby stop these threating text's . You own any SKy + / HD boxes and can do what you want with them. I recieved the return packaging and the letter with it lists the sky owned equipment I have as just a Booster 4. Regarding the leads, you should return both the HDMI & power cables with the box & if you have a V2 2TB box the separate power supply Dec 30, 2023 · I was contacted by Sky before Christmas and offered a Sky multi room box which was free and I was under the impression that there was no monthly charge. Thanks. what to do . I didn’t know they were still making or sending out non UHD 1 TB boxes. 0 Likes Reply. My TV has been cancelled but i have another week or so with my wifi. Feb 13, 2023 · Hi all, I joined Sky and Sky Stream on 26th Jan. Nov 22, 2024 · If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period (which is 31 days for Sky Q) for any loaned equipment they are expecting back. Do I wait until my wifi has ended and return sky hub in the same box or send the i How do I return it and change my package ? ‎26 Mar 2024 05:07 PM - last edited: ‎26 Mar 2024 05:09 PM. Complete shambles. If the mini still does not connect try a Network Reset on the mini. If you cancel your subs in the hope of getting continued (or new) discount, and Sky call your bluff, you will have to return the box and end up with nothing, not even FTA - well not via the Sky box anyway. Sky Community; Discussions; News; Tips; About; Offers; Sky box return ‎22 Oct 2023 12:25 PM. You can still get the old Sky+HD 2 TB boxes on Amazon or eBey, but would Sky send out 3 viewing viewing cards if you wanted to return to Sky+HD multi room ? Jun 2, 2022 · wrote: One more time and it goes to a charity shop A charity shop won't take it as a) it'd be handling stolen property and b) it wouldn't work. If you have one of these boxes with a separate power supply then you must send that back with the box & double check the replacement to see if it needs one & if it does Aug 18, 2023 · Once you’ve cancelled successfully Sky should send out returns packaging near the end of the cancellation period, [31 days for Sky Q box(es)], to the address that the subscription was registered at. they said they will send something n will return b ‎28 Apr 2024 06:41 PM. Best Answers Hi, I need to return my old Sky Q equipment now that i have my sky glass installed. The advisor told me I would have to return my HD box and that they will send out packaging for this. Aug 11, 2023 · You just need to return the Sky equipment you have got so the main box, the mini and the booster and when you do make sure you get and keep proof of. Disable DHCP on the Sky router. Will I have to pay any costs? I also dont think I have the original box, will this matter? Tried contacting sky but obviously their customer service is I have been sent 2 address labels to return 1/ Sky Q box and 2/ Broadband hub. can I use the Sky Q box for Freesat ? Asking as It works If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. Post 1 of 27 8,268 Views If you’ve successfully cancelled Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub The current charge for not returning a 2TB Sky Q box is £135 so I think you'd have noticed. Thank you. " done that and can find nothing there that says if i have to return my router if the contract is ended early. About Sky Community Offers. First time I have had to return the router to sky and I was a previous customer and never had to do this/ It's unfair I am going to be charged given i had not been given any warning to send back. Do I return to unitary ski returns or sky returns? They have supplied a label for both. . I am guessing you have a Communal feed with a connection on the wall, rather than your own dish . If you don’t return the equipment we’ve asked you to within the time frame given, you’ll have to pay a non-return charge. I hve had a bereavment and finding this hard. Worst packaging no info? Thanks Hi, I returned my Sky equipement on 24/11 and have the reciept. Do I just return this one? They don't care about the HDMI cable - you won't be charged for it, just the box, power cable & remote are what they want. Sky Community; Discussions; News; Tips; I want to return sky router ‎03 Nov 2023 04:03 PM. Please email us if you still have any queries about cancelling your Multiroom. Do I need to remove the batteries from the remote? Do I need to remove the viewing card from the box? Thank you. The box is basically useless without a Sky Subscription. I wouldn't have thought you would need to send those off. Post 1 of 27 8,268 Views. I have recently switched to Sky Stream. Sky Community; Discussions; News; Tips; About; Offers; Sign In. You do not need to return old SKY HD boxes - only SKY Q boxes need returning . You're best off moving to the freeview only pacakge with sky so you still retain basic box functionality like apps, recordings etc. I thought I would have to r May 25, 2023 · @Isobel+Dixey Providing you’ve cancelled successfully Sky usually send out the returns packaging near the end of a cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the account is registered at. Thanks ‎04 Oct 2023 10:02 AM. We want to cancel Sky contract but we were told that we have to return the My Sky box. Posted by a Superuser, not a Sky employee. Sep 12, 2023 · The power supply itself uses the same mains cable as those that don't have the separate supply but the ones that need it have a multipin connector on the SKY Q box itself . SKY have started to do a subscription called Essentials which is basically SKy Q box but just for the FTA (free to Air) channels (aka Freesat) that use the Satellites at 28. Would it be possible to return and have a refund. I haven't received any packaging for this. Dont forget, it's not your property in the first place. Posted by a Superuser, not a Answered: I got sky glass and I need to return sky q box and remote. How do I get this back to Sky - DPD wouldn't accept it as I didn't have a return label!! Had Sky Glass delivered over a month ago and was told I needed to return Q box. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Jan 6, 2023 · Hi, I cancel my q box and I was asked to return the box in a pre-paid envelope, which I dd in late November 2022. You only have to return Sky equipment if you are asked to. But I have two prepaid addresses with it. Note: If you paid an installation/joining fee of $599 for a My Sky Box, the equipment still remains the property of Sky and will need to be returned should you disconnect your service. If someone has helped you then please click on the LIKES button in their post. @Mutley5769NJM As per the other responses but when I cancelled and had to return some Sky equipment the returns box took about 7 weeks to arrive Once you’ve cancelled successfully Sky should send out returns packaging near the end of the cancellation period, [31 days for Sky Q box(es)], to the address that the subscription was registered at. If you have a recycling centre near you then you could give it to them. I have been told today (2/5/23) that I will need to return my Sky+ box if I cancel my TV package. Answered View answer in the context of this discussion. Use the yellow CAT5 cable that came with the Sky router and plug it into one of the LAN ports on the old router then into a LAN port on the Sky router. Subscribe to RSS Feed; Mark Topic as New; Mark I have cancelled my sky Q subscription and require to return the sky Q box, however, as we never set up the box it has been lost. How long do you get to rerturn this . When I look at FAQ it. hxcs qbbm zdl hdimd grus jsfq idnriz fwnl qpfwyx chxaa